FAQ

PLACING AN ORDER

Where does Mangia TV accept orders from? At present, we ship to U.S. addresses only. We do however accept orders from any country in the world for delivery within the United States.

How do I place an order? You can place your order online, 24 hours a day.

How do I check on the status of an order? You may check the status of your order by sending an email at info@mangia.tv or go to “my account”.

PAYMENT OPTIONS

What forms of payment are accepted for online purchases? We accept Visa, MasterCard, American Express, and Discover credit cards.

Please note: We do not accept credit cards issued from a bank outside of the United States. We also do not accept American Express Gift Cards, Visa Gift Cards, or MasterCard Gift Cards at this time.

ORDER CONFIRMATION

How will I know if my order is confirmed? If you provided a valid email address during the Checkout process, you will receive an email after your order is placed. This email confirms that we have received your order and are processing your order. Keep this email for your records because it contains your order number and can be used for receipt purposes.

HOW TO CANCEL YOUR ORDER

How do I change or cancel an order once it is placed? If you have submitted an order and wish to change or cancel it, contact customer service at 1-312-604-8977. You will receive a refund or credit after the product has been returned and processed. Refunds will be issued based on the original form of payment.

SHIPPING RATES / OPTIONS

What shipping options are available? We offer a flat rate shipping of $2 per item added to cart. Any orders with Overnight shipping will be charged a $25 fee for the expedited shipping method.
Can I ship an order to a P.O. Box? No. We cannot ship to P.O. Boxes.

HOW YOUR ORDER IS SECURE

When I order online is my credit card information secure? Providing a safe and secure environment for your order information is our top priority. Mangia TV protects the security of your online transaction by taking advantage of Paypal’s Secure Sockets Layer (SSL) technology. SSL technology encrypts data allowing only Mangia TV to decode your information and helps to create a secure environment for transactions on the internet.

To further protect your security, we suggest you sign off your account and close your browser window after you have finished your visit, especially if you are using a computer shared by others.

ABOUT SALES TAX

Do I have to pay sales tax? Sales tax is calculated using the address where the product is being shipped.

RETURNING PRODUCTS

What is Mangia TV’s Return Policy? We accept returns if the product was found to be damaged upon arrival or if the wrong item was shipped. Be sure you are ordering the right product. If you do have a problem with your shipment, please contact us through the Contact Us link located at the bottom on the online store. 

Product Satisfaction 

If you are not completely satisfied with the quality of a product, notify us directly via email within 30 days.